Shipments and returns
Shipment of your order
Packages are usually shipped within 2 days after receipt of payment. They are shipped via UPS with a tracking number and delivered without signature. Packages can also be shipped via UPS Extra and delivered with signature confirmation. Please contact us before choosing this delivery method as it incurs additional charges. Whatever the delivery method chosen, we will send you a link to track your package online.
Shipping costs include order preparation and packing costs, as well as the shipping logistic costs. The preparation costs are fixed, while the shipping costs vary according to the total weight of the package. We recommend that you group all your items in one sole order. We cannot combine two orders placed separately and shipping charges will apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
Box sizes match the size of your ordered items and items are suitably protected.